Join The Universe
Building the future of fashion in Bangladesh. Join us.
Showroom sales man
Universes Raw is seeking a dedicated and style-conscious Showroom Sales Professional to join our team. We are a premium menswear and lifestyle brand focused on high-end, minimalist aesthetics. If you have a passion for luxury fashion and delivering exceptional client experiences, we want to hear from you.
Responsibilities
- Client Experience: Provide personalized styling advice and maintain a high standard of customer service that aligns with our brand's premium identity.
- Showroom Excellence: Ensure the showroom remains impeccably organized, visually appealing, and reflective of our minimalist design philosophy.
- Operations & Sales: Process transactions seamlessly using Universes POS, manage daily inventory levels, and assist in synchronizing in-store operations with our broader e-commerce platform.
- Brand Ambassadorship: Represent the core values of Universes Raw, connecting with our clientele and helping to grow our community across our Universes BD and Universes Lifestyle channels.
Requirements
- Prior experience in retail sales, preferably within menswear, high-end fashion, or luxury accessories.
- A strong eye for detail, material quality, and contemporary fashion trends.
- Excellent communication skills to confidently interact with our clientele.
- Familiarity with digital point-of-sale systems and modern retail operations.
✨ What We Offer
- Two Festival Bonuses (Eid)
- Performance Bonus
- A collaborative environment within a growing, forward-thinking fashion brand.
- Opportunities to engage with the full spectrum of retail and e-commerce operations.
- Competitive compensation and exclusive employee discounts on our collections.
Operations Executive
Universes Raw is seeking a highly organized, tech-savvy Online Operations Executive to manage our growing digital storefront and e-commerce ecosystem. We are a premium menswear and lifestyle brand focused on a high-end, minimalist aesthetic. This role bridges the gap between digital operations and exceptional client care, ensuring our online store operates flawlessly.
Responsibilities
- Storefront & Inventory Management: Oversee the daily operations of our e-commerce platform. Monitor automated inventory synchronization across our sales channels, update product listings, and maintain absolute accuracy in product details and pricing.
- Digital Client Management: Handle incoming customer inquiries across all social media and messaging channels (such as WhatsApp and Messenger), providing premium, personalized service that reflects our brand's identity.
- Order Fulfillment Optimization: Manage the full order lifecycle from digital confirmation to tracking. Coordinate seamlessly with backend systems and local logistics partners to ensure prompt and secure delivery.
- Technical Quality Control: Assist in tracking and reporting digital ad operations (such as Meta pixels and web event data) to ensure smooth integration between our digital storefront, web catalog, and internal systems.
Requirements
- Hands-on experience managing digital storefront operations, product listings, and backend tracking tools.
- Strong familiarity with modern inventory management systems, customer communication channels, and automated retail workflows.
- Excellent written communication skills, with a professional, polite, and brand-aligned tone.
- A proactive problem solver who enjoys optimizing workflows and keeping digital platforms synchronized.
✨ What We Offer
- A highly collaborative environment within a fast-growing, premium menswear label.
- Hands-on experience with cutting-edge digital commerce and operational tools.
- Competitive compensation and exclusive employee discounts on our collections.
Live Commerce Presenter (Female)
Universes Raw is searching for a confident, engaging, and articulate Female Live Presenter to be the digital face of our premium lifestyle and menswear collections. We are a brand defined by high-end, minimalist aesthetics, and we need a charismatic personality to bring our products to life during live streaming sessions across our digital platforms.
Responsibilities
- Manage Shopify Orders
- Customer Support
Requirements
- Live Broadcasting: Host engaging and interactive live sales sessions on platforms like Facebook and TikTok (for Universes BD / Universes Lifestyle), showcasing our latest collections, detailing material quality, and demonstrating fits.
- Audience Engagement: Interact with viewers in real-time, answer product-related questions, and create a welcoming, high-energy environment that drives immediate digital sales.
- Brand Storytelling: Clearly communicate the Universes Raw design philosophy, emphasizing our premium aesthetic and the craftsmanship behind our accessories and apparel.
- Pre-Live Preparation: Collaborate with the online operations and styling teams to plan session talking points, coordinate featured products, and ensure studio lighting and visual setups meet our luxury standards.
✨ What We Offer
- Exceptional on-camera presence with a natural, energetic, and professional demeanor.
- Strong fluency in both spoken Bengali and English to effectively connect with our premium customer base.
- A solid understanding of fashion, styling, and contemporary trends (an appreciation for minimalist menswear is a significant plus).
- The ability to think quickly, handle live audience interactions gracefully, and confidently drive sales calls-to-action.
- Prior experience in live hosting, content creation, or digital broadcasting is highly preferred.